Terms and Conditions

Welcome to Zenaglobal Trading! These terms and conditions outline the rules and regulations for the use of Zenaglobal Trading’s website, located at zenaglobaltrading.com. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Zenaglobal Trading’s website if you do not accept all of the terms and conditions stated on this page.

1. Definitions

In these terms and conditions:

  • “Company”, “We”, “Us”, “Our” refers to Zenaglobal Trading.
  • “You”, “Your” refers to the person accessing this website and accepting the Company’s terms and conditions.
  • “Website” refers to zenaglobaltrading.com.
  • “Content” refers to any text, graphics, images, audio, video, software, data compilations, and any other form of information capable of being stored in a computer that appears on or forms part of this Website.
  • “Products” refers to the authentic Omani goods offered for sale on our Website.

2. Intellectual Property Rights

Unless otherwise stated, Zenaglobal Trading and/or its licensors own the intellectual property rights for all material on zenaglobaltrading.com. All intellectual property rights are reserved. You may access this from zenaglobaltrading.com for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  1. Republish material from zenaglobaltrading.com
  2. Sell, rent, or sub-license material from zenaglobaltrading.com
  3. Reproduce, duplicate, or copy material from zenaglobaltrading.com
  4. Redistribute content from zenaglobaltrading.com

3. Products and Services

We offer authentic Omani goods, including items from the Asmaacollectionz and Luban brands. All product descriptions and prices are subject to change without notice. We reserve the right to discontinue any product at any time. We make every effort to display the colors and images of our products as accurately as possible, but we cannot guarantee that your computer monitor’s display of any color will be accurate.

4. Ordering and Payment

By placing an order through our Website, you warrant that you are legally capable of entering into binding contracts. All orders are subject to acceptance by us. We may choose not to accept your order at our sole discretion. Payment can be made via Stripe and PayPal. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

5. Shipping and Delivery

We offer international shipping. Shipping costs and delivery times vary depending on the destination. We are not responsible for any customs duties, taxes, or other fees imposed by your country. Please refer to our Shipping Policy for more detailed information.

6. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return the product within 30 days of receipt for a refund or exchange, subject to our Return and Refund Policy. Please refer to our Return and Refund Policy for more detailed information.

7. User Comments and Content

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Zenaglobal Trading does not filter, edit, publish, or review Comments prior to their presence on the website. Comments do not reflect the views or opinions of Zenaglobal Trading, its agents, or affiliates. Comments reflect the view and opinion of the person who posts such view or opinion. To the extent permitted by applicable laws, Zenaglobal Trading shall not be liable for the Comments or for any liability, damages, or expenses caused or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Zenaglobal Trading reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;
  • The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material which is an invasion of privacy.
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Zenaglobal Trading a non-exclusive license to use, reproduce, edit, and authorize others to use, reproduce, and edit any of your Comments in any and all forms, formats, or media.

8. Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link:

  • is not in any way deceptive;
  • does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and
  • fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • dot.com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law, and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we determine that:

  • the link would not make us look unfavorably to ourselves or to our accredited businesses;
  • the organization does not have any negative records with us;
  • the benefit to us from the visibility of the hyperlink compensates the absence of Zenaglobal Trading; and
  • the link is in the context of general resource information.

These organizations may link to our home page so long as the link:

  • is not in any way deceptive;
  • does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and
  • fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Zenaglobal Trading. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Zenaglobal Trading’s logo or other artwork will be allowed for linking absent a trademark license agreement.

9. iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

10. Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Website. You agree to immediately remove all links to our Website upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

11. Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links but we are not obligated to do so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

12. Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer:

  • are subject to the preceding paragraph; and
  • govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

13. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Oman, and you submit to the exclusive jurisdiction of the courts located in Oman for the resolution of any disputes.

14. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Website after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Website.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us at info@zenaglobaltrading.com.